A Complete Guide to Consensus Decision

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A Complete Guide to Consensus Decision

2024-06-03 08:52| 来源: 网络整理| 查看: 265

Facilitator: The facilitator's role is to oversee the process. Facilitators' responsibilities include guiding the discussion and making sure the group follows the rules and agreed-upon processes. They are also responsible for deciding when to assess agreement, revisit the proposal, or introduce other decision-making tools like breakout groups or role-playing. The facilitator doesn't make the decisions or influence the discussion. An ideal facilitator is someone who understands the issue and is well-respected in the group. They will also have good communication and leadership skills and be able to exert the necessary authority to keep the discussion on topic and prevent unproductive and contentious debate.Timekeeper: It's easy to let the discussion go on and on without reaching a resolution. The role of the timekeeper is to make sure that the group sticks to a set schedule. You may want to establish time parameters when the discussion starts鈥攅ither for the length of the discussion as a whole or for constituent parts like individual speaking times. In addition, if the process starts to drag on or feel repetitive, the group may decide to limit the time for further discussion. In either case, the timekeeper can use tools like verbal time updates or hand signals to enforce time limits.Notetaker: The notetaker keeps an accurate record of the proceedings, including the discussion points, areas of disagreement, and decisions. This role is particularly important when group members want to declare reservations or disagreements. Even though they may not block an effective consensus process, members are more likely to feel that their voice has been heard and to support the implementation of the final decision if their opinions have been recorded.Empath: The empath keeps an eye on the tone and mood of the meeting to ensure discussion and debate are being done productively. If the meeting devolves into personal arguments or gets emotionally heated, the empath can step in. The empath may suggest taking a break, asking participants to reframe the debate in more neutral terms, or employing other conflict resolution techniques. Consensus vs. other decision-making processes

While the consensus process can be used in many different situations, there are other possible processes you may want to consider in certain circumstances.

In fact, any of the following can be used with the consensus process through something known as a decision rule, which is the level of agreement needed to make a decision. In some cases, a group will decide that consensus requires unanimity. In other cases, as long as no one blocks a decision, consensus is achieved.

Unanimity: Unanimity is similar to consensus decision-making, in that it seeks to achieve group agreement. However, in the consensus model, group members can express reservations and stand aside while allowing the decision to move forward. In unanimity, however, every group member must agree with the decision for it to take effect.Majority: Most people are familiar with the process of deciding by majority rule. In this method, after a period of discussion, the decision-making body takes a vote. Any option that gets more than 50% of the votes is the final decision. Making decisions by majority ensures that most of the group is in support of the chosen solution. On the other hand, this decision rule means that minority voices often aren't heard and that the 50% threshold can be hard to reach if there are more than two options on the table.Plurality: Similar to the majority model, groups making decisions by plurality choose the option that receives the most votes. However, it's not necessary for the winning choice to meet the 50% threshold.A plurality decision rule works best when there are several options on the table and reaching consensus on any one option seems difficult. It also makes sense when the decision needs to be made quickly and the situation is relatively low stakes, like a decision about which venue to book for an upcoming event. Plurality achieves as much agreement as possible without spending significant time on competing factions and unsatisfied concerns.Delegation: This method鈥攊n which the decision is handed off to a person or small group鈥攊s most useful when the body feels like they don't have enough information to make a decision. If there's no time or desire to adjourn, gather more information, and reconvene, they can delegate the decision. Delegation is an efficient solution as long as the group consents to the process and to the chosen delegates. Elements that guarantee successful consensus decision-making

The consensus decision-making model is flexible and can be adapted to the group's mission and needs. However, there are a few commonalities to most consensus processes. Before you jump into a discussion of the issue, check to make sure you've set up your consensus-building plan to address the following issues.

Prior value agreement

It's not expected that all participants in the process will agree on the solution to the problem at the beginning, but they do need to agree on the values that will guide the discussion and decision in order to proceed productively. For example, participants should agree that group members won't interrupt each other or that ideas won't be criticized during an initial brainstorming round.

Adequate time

Since discussion of the issue is an important part of consensus decision-making, you should make sure you have enough time to discuss it fully while still implementing reasonable time limits.

Inclusion of all stakeholders

Make sure to include everyone who has a legitimate interest in being part of the process. Failing to do so can harm group-member relationships and lead to decisions that aren't fully supported by all stakeholders. For example, if your non-profit organization is deciding on a new project, you may want to include volunteers and program beneficiaries in addition to professional staff.

Active participation

Encourage everyone to speak up and voice their opinions. Participating actively in the discussion鈥攚hile remaining respectful of all other group members鈥攚ill result in decisions that have more universal buy-in.

In addition, encouraging everyone to participate rather than taking a more passive, observational role will avoid a situation in which the majority dominates the conversation. Often it's minority viewpoints challenging the status quo that's beneficial for insightful and creative group decisions.

Why consensus decision-making is valuable

Following are some of the ways that this type of decision-making can benefit local communities, business organizations, and other groups where finding agreement will result in the most effective decisions.

Encourages better decisions

Getting input from all stakeholders means that the concerns of everyone involved are considered. By taking all potential stumbling blocks into account and being open to all viewpoints, decisions are likely to be better and result in fewer problems and complaints down the road.

Supports effective implementation

When everyone has had a say, decisions can be implemented more effectively. Discussion fosters interpersonal connection among group members and when no one feels they've been outvoted or silenced, they're more likely to work to ensure a successful solution.

Maintains good relationships

Reaching consensus is not always easy. However, asking participants to discuss an issue openly鈥攆ollowing the proper guidelines, of course鈥攈elps participants develop an understanding of each other's points of view even if some group members are not in full agreement. Group relationships can be maintained and even strengthened by the process of consensus, meeting the group's goals for the decision without unnecessary interpersonal conflict. Both the individual members of the group and the decision itself benefit from the decision-making process.

Protects minority opinions

In a method like majority rule, members in the minority may not even have a chance to express their opinions or reasons for disagreeing with the majority. In the consensus process, however, discussing minority concerns is critical. Everyone has a chance to have their voice heard, and this provision motivates the whole group to listen to every member and take their concerns into account.

Often results in surprising and creative solutions

An open and welcoming atmosphere is a great way to come up with ideas that may seem surprising at first. After discussion, exploration of potential concerns, and revisions, the new proposal could be the type of unanticipated result that wouldn't have occurred in a simple majority voting process.

Possible drawbacks of consensus decision-making

While the consensus-building process can work well for many organizations, there are times when it might not be the best solution or when seeking agreement among the whole group doesn't make sense.

Time-consuming and inefficient

For decisions that need to be made quickly, consensus decision-making may be the wrong choice. If you're facing an approaching deadline or need to take advantage of an opportunity with a limited timeframe, you may want to choose other options.

The best consensus process requires enough time to fully consider the situation and possible solutions and often involves multiple rounds of discussion. Even with time limits in place, the pressure of needing to agree right away may result in suboptimal decisions, a rushed process, or individual participants who feel that their voices weren't heard.

Pressure to consent

There can be pressure on members to go along with the group. Rather than block agreement, they may feel compelled to agree to a decision they have serious reservations about. Personal preferences can be stifled if the discussion has taken up a lot of time or group members are eager to wrap up. This can lead to dissatisfaction and less participant buy-in when the group needs to cooperatively implement the decision.

Groupthink

Groupthink is one of the most well-known ways that consensus decision-making can go wrong. In the 1970s, psychologist Irving Janis wrote about a group's tendency to prioritize consensus and agreement over examining an issue fully and coming to a good decision. Unlike a situation in which there is overt pressure from others to consent, in groupthink members convince themselves to stifle disagreement and may not realize that they are going along with a decision that might be nonoptimal or even potentially disastrous.

Eight steps of the consensus process

Every decision-making process will be different based on the needs of the group, but the following are some basic steps to help you keep your discussion and decision-making organized and productive.



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